How to Request a Product Exchange

Steph, Parent Happiness Expert

Yalla Baby Info

We understand that our baby's size may change drastically! That's why Yallababy has made it easy for you to switch from one size to another.

It only takes 3 EASY STEPS!

1.) Go to this link https://returns.richcommerce.co/return/new?c=yallababybox and enter your order# (ex: #XXXX) and your email address or phone# (+9715XXXXXXXXX) 

2.) Choose the item you want to return (please make sure it's unopened for hygienic/safety purposes) and choose if you want to receive an exchange or a store credit code. Fill out other details such as reason and the size and quantity you want to receive in return.

3.) Click submit, then on the last page choose "Ship with our Prepaid Return Label" and you're done!

Please wait for our email of further instruction or our customer support team will reach you to finish and confirm your exchange!




If you need further assistance, you can always reach us at:

Email: hello@yallababy.com
Whatsapp#: +971 5444 77263
Call us at: +971 4 450 2600

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Steph, Parent Happiness Expert